Terms of service

Welcome to PetStore.Care. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our services.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not violate the rights of others or interfere with the operation of the website.

You agree not to:

  • Use the website for any fraudulent or illegal activity.

  • Attempt to gain unauthorized access to our systems or accounts.

  • Distribute viruses, malware, or other harmful code.

  • Interfere with the security or functionality of the website.

  • Copy, reproduce, or exploit any part of the website without our written permission.

3. Products and Pricing

We strive to ensure that all product descriptions, pricing, and images are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct pricing or product description errors.

  • Modify or discontinue products at any time without prior notice.

  • Limit quantities purchased per customer.

  • Refuse or cancel orders when necessary.

4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability.

  • Pricing or listing errors.

  • Suspected fraud.

  • Payment authorization issues.

  • Violation of these Terms.

If payment has already been processed for a canceled order, a refund will be issued.

5. Payments

All payments must be completed using one of the accepted payment methods available during checkout.

By providing payment information, you represent that you are authorized to use the selected payment method.

Payment information is processed securely by trusted third-party payment providers.

6. Shipping and Delivery

Shipping times provided on our website are estimates only and are not guaranteed.

PetStore.Care is not responsible for shipping delays caused by carriers, customs, weather conditions, or other circumstances beyond our control.

Additional information can be found in our Shipping Policy.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, icons, product descriptions, designs, and other materials, is the property of PetStore.Care or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any website content without prior written permission.

9. User Content

If you submit reviews, comments, suggestions, photos, or other content to our website, you grant PetStore.Care a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content in connection with our business.

You are responsible for ensuring that any content you submit does not violate the rights of others or applicable laws.

10. Limitation of Liability

To the fullest extent permitted by applicable law, PetStore.Care shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

11. Disclaimer

Our products are intended for general pet use. It is your responsibility to select products that are appropriate for your pet's size, breed, age, health, and behavior.

Always supervise your pet when introducing new products and discontinue use if a product becomes damaged or appears unsuitable.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or services offered by those third-party websites.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective immediately upon posting the updated Terms on this page. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which PetStore.Care operates, without regard to conflict of law principles.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the Contact Us page on PetStore.Care.

We appreciate your trust and thank you for choosing PetStore.Care.