Privacy policy

At PetStore.Care , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

  • Personal information such as your name, email address, phone number, billing address, and shipping address.

  • Payment information necessary to process your orders. Payment details are securely processed by trusted third-party payment providers and are not stored on our servers.

  • Order history and purchase information.

  • Technical information such as your IP address, browser type, device information, and website usage through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Communicate with you about your purchases and account.

  • Improve our website, products, and services.

  • Prevent fraud and maintain website security.

  • Send promotional emails and special offers if you have chosen to receive them. You may unsubscribe at any time.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services. You can control or disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers who help us operate our business, including payment processors, shipping providers, website hosting services, analytics providers, and customer support platforms. These providers only receive the information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we work to safeguard your information, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal information.

  • Withdraw consent for certain data processing activities.

  • Opt out of marketing communications.

To exercise your rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact page on PetStore.Care.